Balearic Islands, Canary Islands, Ceuta and Melilla
3–7 business days
Europe
3–10 business days
Outside Europe
10–25 business days
Shipping includes handling, packaging, postage and transport. For the Balearic Islands, Canary Islands, Ceuta, Melilla and international deliveries, the amount is calculated in the store.
DELIVERY AND TRACKING The published service uses TIPSA and includes two delivery attempts, with a notice when no one can be reached. Duties, customs charges and import taxes are not included.
You may return any product for any reason if you are not satisfied (withdrawal from purchase). The published period is 14 business days from receipt of the order.
BEFORE SENDING You must contact us by email or telephone stating the reason within that period. No exchange or return is accepted without prior notice.
REVIEW AND REFUND After checking the requirements and approving the request, we will arrange the exchange and/or refund of the product amount. Return shipping costs are paid by the customer.
Redsys, SSL and enhanced 3-D Secure authentication protect the transaction. We do not store your card details. MasterCard, Visa, Visa Debit, Visa Electron and Maestro are accepted.
Bank transfer
After placing the order, you have 7 business days to complete the bank transfer or deposit.
Bank
GLOBALCAJA
Account holder
MARÍA ACEBAL NAVARRO
Domestic account
3190 0095 1161 5984 5525
IBAN
ES41 3190 0095 1161 5984 5525
BIC/SWIFT
BCOEESMM190
PayPal
Select PayPal during checkout and sign in to your account. We receive confirmation within seconds.
Bizum
Pay with your verified mobile phone or email and the Bizum code from your bank app.
CONTACT
Need help?
To arrange a return, resolve a delivery incident or ask about your order, contact Garrot Knives directly.